When I started this blog, one of the things I wanted to have here along with my reviews is a way for people to send in their complaints against taxi cabs and drivers. I don’t have my own car so I’ve been riding cabs for a really long time now and I’ve had a ton of crazy, maddening and sometimes funny experiences with taxi drivers. So, I thought it’ll be nice to have a place for people to share their own taxi horror stories. I put up a form here where people can send in their complaints and I’ve published a couple of posts too related to these abusive taxi drivers and companies.
There were a couple of emails and messages sent my way, but because of my other responsibilities, I wasn’t able to maintain it. And, so, I’m glad to know that someone else thought about putting up a taxi complaint website like Taxi Kick.
Taxi Kick is a very simple website. All you have to do is fill up a form to report your complaint about your most recent bad experience with a taxi driver or company.
They have a page where you can see all the latest reports and the top complaints too. There’s a total # of reports per day that’s also posted on the page, plus a list of taxi plate numbers that are getting the most complaints.
The thing is, from what I know, they’re not directly connected to LTFRB or MMDA. So, what they do is they collate all the reports and they send it to the proper authorities. Sadly, most of us would think there’s truly no assurance that proper action will be taken against the abusive taxi driver or at least the cab company involved. But, at least, this is a start, right? Take part and see how it works.